How to Build a Cyber Crisis Communications Plan
A cyber crisis is the worst time to realize that your communications plan is incomplete or nonexistent. Cyber-resilient organizations build a cyber crisis communications plan and stress-test it regularly. To help leaders build effective plans, the authors conducted research with security experts and executives who had weathered a crisis. In this article, they explore the factors that make communication difficult, outline the communications process, and share four keys to building a strong plan.