Achieving Individual — and Organizational — Value With AI
The 2022 MIT SMR-BCG AI and Business Strategy report, based on a global survey of 1,741 managers and interviews with executives, examines the effects of enterprise AI implementations on organizations and their employees. It finds that employees derive individual value from AI — which is critical to its success — when using the technology improves their sense of competency, autonomy, and relatedness. Likewise, organizations are far more likely to obtain value from AI when their workers do as well.